Privacy Policy

We may collect and process personal information such as your full name, email address, phone number, and mailing address. Depending on the context, we may also gather demographic details such as your child’s age, gender, and preferences related to our music programs. If you enroll in our classes, we may collect information about your child’s special learning needs to support their education effectively. Additionally, we collect transaction details when you make payments for our services, as well as technical data such as your IP address, browser type, and browsing behavior on our website.

Your personal data is collected through direct interactions when you register for a program, subscribe to our newsletter, submit an inquiry, or make a payment. We also use automated technologies such as cookies and other tracking tools to understand how visitors use our website and to enhance your online experience.

We use your information to provide and manage our music education services for both children and adults. This includes processing enrolments, tracking student progress, issuing invoices, and managing communications between teachers and parents. Your data also allows us to send important updates, newsletters, and promotional materials—with your prior consent—and to improve our website’s performance and user experience. In some cases, we may use your data to comply with legal obligations.

We do not sell, trade, or rent your personal data to third parties. However, we may share necessary information with trusted third-party service providers who help us operate our website and support our business functions, such as Google Forms, Mailchimp, Meta (Facebook, Instagram), Zoom, WhatsApp, and Telegram, etc. These service providers are required to maintain the confidentiality and security of your data. We may also disclose your personal data to legal authorities if required to do so by law or in order to protect our rights, safety, or the safety of others.

Your data is stored securely using password-protected systems and cloud-based platforms accessible only to authorised personnel—namely, our teachers and administrative staff. We implement appropriate technical and organisational measures to prevent unauthorised access, misuse, or alteration of your data.

Under the PDPA, you have the right to access and correct your personal data held by us. You may withdraw your consent to our use of your information at any time, or request the deletion of your personal data, subject to any legal or administrative obligations. All such requests can be directed to our Data Protection Officer, Ms. Taly Yap.

Our website may contain links to third-party websites for your convenience. Please note that we are not responsible for the privacy practices or content of these external sites, and we encourage you to read their privacy policies before providing any personal data.

We retain your personal data for a period of 90 days after a student has withdrawn or completed their program, unless a longer retention period is required by law or necessary for business or legal purposes. After this period, your data will be securely deleted from our systems.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be posted on our website, along with the updated effective date.

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact:

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Ms. Taly Yap
Email: BAMSmyc@gmail.com
Phone: +65 9846 2420
Address: 26 Lor 27A Geylang, Nanyang Pho Leng Hui Kuan, Mus-Art Co-Create (Aljunied), Level 8 Room 3, Singapore 388115

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By using our services, submitting an enquiry, or enrolling in our programmes, you agree to the terms set out in this Privacy Policy.

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